Service Guarantee & Refund Policy

At TC Concrete & Excavation, we take immense pride in the quality of our craftsmanship and the durability of our work. Because of the permanent nature of concrete and excavation services, we do not offer monetary refunds once materials have been poured or work has been completed.

However, your satisfaction is our primary goal. We stand behind every project with the following commitments:

​

Our Satisfaction Guarantee

If you are not entirely satisfied with the results of your project, we are committed to making it right. We promise to:

• Listen: Address any concerns or complaints promptly and professionally.

• Resolve: Work diligently to fix, repair, or adjust the specific issue to the best of our professional ability.

• Communicate: Keep you informed throughout the resolution process to ensure the final result meets our high standards.

​

One-Year Workmanship Warranty

We provide a one-year limited warranty on all our projects from the date of completion. This warranty covers:

• Structural defects resulting from improper installation.

• Workmanship issues that deviate from industry standards.

Note: This warranty does not cover damage caused by external factors such as extreme weather events, ground shifting beyond our control, chemical spills, or improper use of the surface (e.g., driving heavy machinery on a standard residential driveway).

​

Contact Us

If you have a concern regarding a recent project, please reach out to our team immediately so we can schedule an inspection.